jferraez's blog

The Arbitration Rule: Balancing the Interests of Companies and Consumers

Jace FerraezMandatory arbitration provisions are once again at the forefront of policy discourse on Capitol Hill as government agency heads and members of Congress grapple with how to best balance the interests of both companies and consumers. But there doesn’t seem to be much hope for one side of the debate, as Congress is set to overturn a rule issued by the Consumer Financial Protection Bureau (CFPB) in July of this year.

Three Major Credit Card Pitfalls to Avoid

Jace FerraezThe average consumer knows that credit cards do have advantages, e.g., better response to fraud issues, ease of renting cars and hotel rooms, cash back and travel bonuses. The problem? Many consumers use them to spend more than they can afford. As simple as that notion may seem, CNN Money released an article suggesting that the problem of overspending could be avoided if consumers had a “good introduction” to credit card use.

CFPB Takes a Three-Step Approach to Drain the Credit Reporting Swamp

Jace FerraezLast week, the Consumer Financial Protection Bureau (CFPB) issued a report outlining the regulatory agency’s effort to address issues within the credit reporting market. Some of those efforts include correcting data accuracy at credit reporting companies, repairing the broken dispute procedures, and cleaning up certain information being reported by furnishers.

Student Loan Borrowers Beware of Payment Plans!

jaceThat old adage that “things are never as they seem” aptly describes the current situation with student loan servicers. As reported by the New York Post, servicers like Navient—the largest student-loan servicer in the U.S.— are only making the student debt crises even worse.

Here’s how the process goes for many borrowers:

Silence Could Turn Out to be a “Deadly Weapon” against Wells Fargo Bank

jaceThe fallout continues from Wells Fargo’s settlement with the Consumer Financial Protection Bureau (CFPB) over the bank’s fake account scandal. Last September, federal regulators announced that Wells Fargo employees created upwards of 2 million bank and credit card accounts without customer approval.

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